As a fairly frequent flier, there are some things that I’d like to present to the head offices of airlines everywhere.
None of this is revolutionary, yet neither has it been adopted (to my knowledge) on a full scale by any airline.

• Instead of the drink and food cart, which takes forever to get to your seat row, and clogs up the whole aisle
  when you’re regretting that last burrito at the Cancun airport, the on screen touch menu. The cart system also
  forces you order food and drink when you don’t necessarily want it, but you know they’re probably not coming
  back again. With this new method, you choose the food and drinks you want off your screen, swipe or tap your
  credit card, and the flight attendant delivers it to you. This is not absurd. I took a Virgin Airlines debut
  flight from Toronto to San Francisco about ten years ago, and they did it then. It’s possible, and it’s
  spectacular.
• Reward the flight attendants with a commission for the food and drinks they sell. This would hopefully result in
  them being more proactive in serving, and eliminate us feeling like a begging alcoholic when we hit that flight
  attendant button for a second tiny bottle of chardonnay. It might be better to reward them more for food and
  non-alcoholic drinks, than alcohol, to avoid obvious problems in flight.
• Charge for carry on while still allowing the first checked bag on for free. Okay, calm down everyone! Let’s face
  it, carrying your bags on is now a luxury. You know your suitcase is going to arrive, and you won’t have to wait
  for hours with fingers crossed at the carousel for your bag to appear. Even a $25 fee would be enough to cause a
  good percentage of passengers to say no way, and to check that bag. This would free up the time that flight
  attendants spend trying to fit the suitcases in the overhead bins like a mad game of Tetrus, and to focus on how
  they are going to make more food and drink commission.
• Board from the back. I mean, how obvious is this. It would be more efficient in so many ways. First of all, you
  could store your bags closer to your seat and avoid the “back seaters” from stuffing a bag into the front
  section of the plane. Secondly, economy fliers don’t have to walk past the smug first class and business class
  passengers who are trying desperately hard not to be smug, but they are. And of course you just have to walk
  past people while facing them, thus cutting down on the potentially covid-y air being passed between all of you.
• Pets. Okay, full disclosure. I don’t have any pets, and saying I’m not a pet lover is putting it mildly. But
  just like the notion of a “no kid” flight that keeps getting floated, what about a “Pets Included” flight so
  those of you who want to bring your emotional support Canada Goose on the plane can do so without setting off
  the allergies of unsuspecting and ignorant seat mates, or just know that you’re “with your people”.
• Assume everyone wants two of those tiny wine bottles. Sell them as a BOGO (buy one get one), for the sake of
  every dry passenger. And think of the commission potential.
• Reward good gate waiting behaviour. Playing YouTube videos without headphones? Sitting in handicapped seating
  when you’re not? Lining up for your Zone number an hour before you are supposed to or pretending you didn’t know
  you were Zone 4 when Zone 2 is boarding? Hassling a gate attendant because the flight you’re scheduled on is
  cancelled due to the fact that it doesn’t pass the safety checks and the airline doesn’t want 200 people to die
  in a fiery crash? You get either promoted to a better seat just by not being an arse. (It’s harder for some
  people than you think.)